FAQ

How can I order the OKE mouth and nose mask?

The masks can only be ordered via the Repellamask online shop.

What payment methods does the Repellamask online shop offer?

The Repellamask online shop offers payment by PayPal and credit card.

Can I get an invoice for the order?

An invoice is sent by email for each order. If you have not received an invoice, please contact our service team after delivery: sales@repellamask.com

How long does the delivery take?

We dispatch everything within 1 working day via second class post. There is faster delivery options available at checkout.

Can I pick up my order on site?

No, due to the current contact restrictions and for logistical reasons, pick-up on site is not possible.

Is the OKE mouth and nose mask certified?

The OKE mouth and nose mask is not certified and offers simple basic protection. For more information, see the instructions for use.

How are the individual components packaged?

The fleece of the OKE mouth and nose mask is neatly folded in the box, the clips and the head straps are packed separately in bags.

I have not received a delivery. What should I do?

Please send us an email to sales@repellamask.com. You should receive information about the delivery within 5 working days at the latest. In exceptional cases, it can take up to 10 working days.